Join Our Team as a Remote Customer Support Specialist!

Are you passionate about helping others? Do you enjoy solving problems and making people’s lives easier? If you answered yes, we have the perfect opportunity for you! We are looking for a dedicated Customer Support Specialist to join our growing team. This remote work from home position lets you work where you feel most comfortable while supporting our valued customers.

About Us

At Friendly Tech, we pride ourselves on providing outstanding products and services to our clients. Our mission is simple: to make technology accessible and enjoyable for everyone. We believe in teamwork, innovation, and creating a positive experience for all our customers.

What You’ll Do

As a Customer Support Specialist, your primary role will be to assist our customers with inquiries, resolve issues, and ensure they have a great experience with our products. Here’s a glimpse of what your day-to-day tasks will look like:

Respond to customer inquiries via email, chat, and phone.
Assist with product questions and troubleshooting issues.
Document customer interactions in our support system.
Collaborate with other team members to provide solutions.
Gather feedback from customers to improve our services.

Who You Are

We are looking for someone who is self-motivated, friendly, and eager to learn. Here are some key traits that will help you thrive in this role:

Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Ability to work independently in a remote setting.
Comfortable using various software and tools to support customers.
A positive attitude and a desire to help others.

Why You’ll Love Working With Us

We believe in offering a supportive and flexible work environment. Here’s what you can expect:

Work from home – no commuting or office hassles!
Flexible hours to fit your lifestyle.
A friendly and inclusive team that values your input.
Ongoing training and development opportunities.
Competitive salary and benefits package.

Ready to Join Us?

If you’re excited about helping customers and want to be part of our team, we would love to hear from you! Please take a moment to apply right here on this page. We can’t wait to meet you!

Equal Opportunity Employer

Friendly Tech is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.