Join Our Team as a Customer Support Agent – Convergys Work From Home

Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Canada

To apply to this job please click the button

Full Job Description

Become a Customer Support Agent with Convergys Work From Home

Are you looking for a job that allows you to work from the comfort of your own home? Do you enjoy helping people and solving problems? If you answered yes, then we have the perfect opportunity for you!

What You’ll Do

As a Customer Support Agent at Convergys, you will be the friendly voice that helps our customers. Your main tasks will include:

  • Answering customer inquiries via phone, chat, or email.
  • Helping customers navigate our products and services.
  • Resolving issues quickly and efficiently.
  • Providing excellent customer service at all times.
  • Documenting customer interactions in our systems.

Who We Are Looking For

We want people who are:

  • Great communicators—able to connect and understand our customers.
  • Problem solvers—who enjoy finding solutions.
  • Tech-savvy—comfortable using different software and tools.
  • Reliable and motivated—able to work independently from home.
  • Flexible—available to work various shifts.

Why Work With Us?

When you join Convergys, you become part of a supportive and friendly team. Here are some reasons you’ll love working with us:

  • Flexibility: Work from home and manage your schedule.
  • Training: We provide excellent training so you can succeed.
  • Growth: Opportunities for advancement within the company.
  • Community: Join a team that values kindness and support.
  • Compensation: Competitive pay and benefits package.

Requirements

To apply for this role, you should have:

  • High school diploma or equivalent.
  • Prior customer service experience is a plus but not required.
  • Basic computer skills.
  • A reliable internet connection.
  • A quiet workspace free from distractions.

How to Apply

If you’re ready to take the next step and join a great team, we want to hear from you! Please apply on this page. We look forward to welcoming you to Convergys Work From Home!


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2801 Main Street, Shubenacadie, Nova Scotia B0N 2H0, Canada
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