Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Customer Service Specialist
Are you looking for a flexible job that lets you work from home? Do you love helping others and making their day better? If yes, then we have a great opportunity for you! Join Hilton as a Customer Service Specialist and be part of a friendly team dedicated to making travel experiences wonderful.
About Us
Hilton is a well-known name in hospitality. Whether it’s a short stay or a long vacation, we aim to make every stay special. At Hilton, we believe in creating a positive and inclusive work environment where every team member is valued.
Role Overview
As a Customer Service Specialist in our remote team, you will play a key role in providing exceptional support to our guests. You’ll be the first point of contact for customers who need help with bookings, questions, or concerns. Your warm voice and helpful attitude will leave a lasting impression!
What You Will Do
- Assist customers with booking inquiries, cancellations, and changes.
- Provide information about our services, promotions, and offerings.
- Resolve customer issues quickly and effectively, ensuring a great experience.
- Communicate clearly and compassionately, whether on the phone, through email, or live chat.
- Build strong relationships with guests, ensuring they feel valued and appreciated.
Your Skills and Qualifications
We’re looking for someone who is friendly, patient, and keen to help. Here are some things that will help you succeed in this role:
- A high school diploma or equivalent.
- Some experience in customer service, preferably in a call center or hospitality setting.
- Good communication skills—both verbal and written.
- Comfortable using computers and navigating various software applications.
- Ability to work flexible hours, including nights and weekends.
What We Offer
When you join Hilton, you become part of a global family. Here are some perks of being a Customer Service Specialist:
- Flexible work-from-home schedule.
- Competitive pay and performance bonuses.
- Paid training to help you learn the ropes and excel in your role.
- Employee discounts on hotel stays, dining, and more.
- Opportunities for career growth within our global company.
Why Hilton?
At Hilton, we understand the importance of work-life balance. We want you to enjoy your job and life outside work. Our supportive culture allows you to be yourself while contributing to the success of our team. We value diversity and aim to create an open atmosphere where everyone feels welcome and included.
How to Apply
Ready to take the next step in your career? If you’re excited about working with Hilton Work From Home, we want to hear from you! Please fill out your application on this page. We can’t wait to meet you and possibly welcome you to the Hilton family!
