Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Canada

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Full Job Description

Non-Phone Customer Support Specialist

Are you looking for a job that lets you work from home without having to answer calls? Do you love helping people but prefer writing over talking? If so, we have an exciting opportunity for you! Join us as a Remote Non-Phone Customer Support Specialist at our innovative company.

Who We Are

We are a forward-thinking company focused on providing top-notch customer service in a modern way. Our mission is to make our customers’ lives easier and to make them feel valued, all while creating a great work environment for our team.

Your Role

As a Non-Phone Customer Support Specialist, you will help customers through email and chat. You’ll be answering questions, solving problems, and guiding customers using written communication. Here’s what you’ll be doing:

• Responding to customer inquiries quickly and professionally via email and live chat.
• Helping customers troubleshoot and resolve their issues with our products.
• Documenting customer interactions and solutions in our system.
• Working closely with other team members to improve our processes.
• Staying updated on our products and services to provide the best assistance possible.

What We Are Looking For

We want people who are passionate about customer service and have strong writing skills. Here are some key traits we value:

• Excellent written communication skills.
• Ability to remain calm and professional under pressure.
• Strong problem-solving skills and attention to detail.
• Experience with email and chat support is a plus.
• Familiarity with customer support software or willingness to learn.

Why You Should Apply

This is a great chance to work in a flexible environment. Here are some of the benefits:

• Work from the comfort of your home.
• Flexible working hours that fit your schedule.
• Competitive pay with growth opportunities.
• A supportive team environment that values your input.
• Access to training and resources to help you succeed.

How to Apply

If you’re excited about the idea of joining our team as a Remote Non-Phone Customer Support Specialist, we’d love to hear from you! Please apply on this page. We value all applicants and look forward to meeting those who share our passion for great customer experiences.

Come be a part of something special. Join us in this rewarding journey!