Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as an Xfinity Work From Home Customer Service Representative!
Are you looking for a job that gives you the freedom to work from home? Do you enjoy helping people? If so, we have great news for you! Xfinity is searching for dedicated Customer Service Representatives to join our remote team.
About the Role
As a Customer Service Representative at Xfinity, you will be the friendly voice our customers hear when they need assistance. Your role will include answering questions, solving problems, and guiding customers through our services. You will be their go-to person for support.
Key Responsibilities
- Provide exceptional customer service by answering inquiries via phone, chat, and email.
- Troubleshoot customer issues with their internet, TV, and phone services.
- Process customer orders and changes to their accounts.
- Educate customers about our products and services.
- Follow up with customers to ensure their issues are resolved.
- Maintain a positive and professional attitude with every interaction.
Who You Are
We are looking for someone who is:
- Friendly and approachable.
- A great communicator.
- Problem solver who enjoys helping others.
- Tech-savvy and comfortable with computers.
- Self-motivated and able to work independently.
What We Offer
At Xfinity, we believe in taking care of our team members. Here’s what you can expect:
- Flexible work hours that fit your schedule.
- Competitive salary with bonuses for performance.
- Comprehensive training program that sets you up for success.
- Opportunities for career growth and advancement.
- Health benefits including medical, dental, and vision coverage.
- Employee discounts on Xfinity services.
Qualifications
To succeed in this role, you should have:
- High school diploma or equivalent.
- Previous customer service experience is a plus.
- Knowledge of internet and TV services helps but isn’t required.
- Basic computer skills and ability to navigate multiple systems.
How to Apply
If you’re ready to take the next step in your career and want to join a company that values its employees, we want to hear from you! Apply right here on this page. We look forward to meeting you!
Join us at Xfinity and become a part of our growing family. Help us provide excellent service to our customers while enjoying the benefits of working from home!
